Ombudsman
And they are looking for more volunteers.
Currently there are only two or three people who are volunteering for this service.
You must go through training (and training is coming up in October) and you must be able to donate about three hours a week to the program. You can do this in 15 minute incriments or three hours all at once.
You essentially become an advocate for seniors in Valencia County.
Feel free to tell them that BosqueGal sent you. They will thank you. Although they most likely won't admit they know who this author is...
The definition of an ombudsman:
A neutral empowered to receive and investigate complaints about any institution, organization, or business. Sometimes he or she is also given the authority to facilitate solutions to problems or to recommend decisions on how problems should be solved. The impartiality of Ombudsmen is sometimes questioned because they are employees of the organization which has an interest in the dispute.
www.edcostello.com/article.cfm
